The value of a phone enquiry should never be taken for granted – as it could ultimately determine if you will get an appointment booked in, or a missed opportunity. In this two-part training, we look at the value of a new patient and outline the protocols that support the new patient call right through to directing the patient to an appointment. We also look at the challenge of “telephone shoppers” and how to convert them into new patients.
Our Best Practice Phone Skills training include:
- Best Practice Phone Skills Part 1 (normally priced at $322.50 ex GST)
- Best Practice Phone Skills Part 2 (normally priced at $322.50 ex GST)
How does Bundle work?
Upon registering for our bundled training, you will receive an email from our team with your own unique code. During the bundle checkout process, you do not need to supply us the attendee’s details. Please come back to the Shop again to register a session with attendee’s details when you receive the code. This code is used, when you are ready, to register for the session dates/times you prefer. The training sessions you select must be within the same calendar year. As seats are limited, we strongly recommend you to use the code to register yourself or your team at least 1 week before the session.